As Adobe have now released Flash v10.1 I’m sure a lot of you will be excited to get it installed to try out the new hardware accelerated decoding features. Upon attempting to install myself however, I came across…
An error!
The .xpi Firefox extension downloaded quite happily (the getPlus+ utility which is referred to as the Adobe Download Manager) but after allowing it to restart Firefox, the plugin failed to install. After messing around with a few approaches of trying to disable and uninstall the current version, I was left with no Flash plugin at all! This is what it normally looks like when it succeeds:
Time for plan ‘B’
Here’s what I eventually did to solve the problem, guessing that there was something wrong with my Firefox profile.
- Close all instances of Firefox currently running.
- Click Start and type: firefox /profilemanager For earlier versions of Windows, select Run from the Start Menu and then type this into the dialogue box which appears.
- In the window which opens, select Create Profile, click next, enter a name such as “test” then Finish.
- Untick Don’t ask at startup
- Highlight your newly created profile, so “test” in this example.
- Click Start Firefox
- Visit http://get.adobe.com/flashplayer as before and try the same installation process.
- If you succeeded, close Firefox, run it in the normal way (desktop shortcut or similar) highlight your normal profile “default” and tick the Don’t ask at startup option again.
You should now have functioning Flash v10.1 in your normal profile!

